lunes, 17 de julio de 2017

Black screen prior to windows with hdmi and no input with display port cable after reboot pc building site custom pc builder

Troubleshooting Help:

What is your parts list? Consider formatting your parts list.

PCPartPicker part list]( / Price breakdown by merchant

Type Item Price
CPU Intel - Core i7-6850K 3.6GHz 6-Core Processor $449.89 @ Amazon
CPU Cooler be quiet! - Dark Rock Pro 3 67.8 CFM Fluid Dynamic Bearing CPU Cooler $83.78 @ OutletPC
Motherboard EVGA - Micro 2 Micro ATX LGA2011-3 Motherboard $196.89 @ OutletPC
Memory G.Skill - Ripjaws V Series 32GB (4 x 8GB) DDR4-3200 Memory $357.99 @ Newegg
Storage Samsung - SM961 256GB M.2-2280 Solid State Drive $118.00
Storage Crucial - MX300 275GB 2.5" Solid State Drive $99.88 @ OutletPC
Video Card PowerColor - Radeon RX 580 8GB Red Devil Golden Sample Video Card -
Case Fractal Design - Define Mini C MicroATX Mid Tower Case $59.99 @ SuperBiiz
Power Supply be quiet! - DARK POWER PRO 11 1100W 80+ Platinum Certified Semi-Modular ATX Power Supply $127.00
Prices include shipping, taxes, rebates, and discounts
Total $1493.42
Generated by PCPartPicker 2017-07-17 06:14 EDT-0400

Describe your problem. List any error messages and symptoms. Be descriptive.

just installed a new rx 580

Current State: when i start the machine with a crappy hdmi cable insertet into hdmi 1 on the monitor (hdmi 1 slot is not capable of 4k hdmi 2 is however) the first image i see is either windows boot manager or the uefi bios screen (depending on weather i presst del or not). when i use a display port 1.2 cable (non mini both sides) i dont get an image after reboot. screen just stays black, goes on and off. however if i boot into windows and afterwards change the cable to displayport by unplugging hmdi, followed by plugging in display port everything works just fine. 4k freesync good performance in games, no flickering nothing. untill i reboot with the display port cable. no image for normal boot or entering bios. (it is indicated by the code display on the mainboard that bios is entered correctly).

List anything you've done in attempt to diagnose or fix the problem.

when i first installed the gpu, the first thing i did was setting up a fresh debian install. it worked fine untill i first booted up with amds proprietary display drivers. i installed them because there was only a 1024x resolution available. little did i know that there should be open source drivers working already. there were some artifacts on the screen. i thought thats because of the crappy and long hdmi cable. to check if thats true i booted to windows 10 to rule out possible driver issues or such. windows worked just fine.

i am not sure if this is acurate because i rebooted like a million times but i think after the first boot to windows 10 and after catalyst installed itself there was a firmware update on the gpu. rebooting after the first boot to windows 10 changed the resolution of the screen that indicates press del to enter bios. i saw that only once. since then neither 'the prior to bios screen' nor grub is displayed. (no matter which cable)

i thought its the crappy hdmi cables fault. but after buying 2 display port cabels (one in the 10€ one in the 30€ range, both short <2m) the whole thing is just wired.

when i use a live linux distro it crashes when switching to amdgpudrm.

hower i can get both new cables to work with the switching after booting to windowa routine. (which doesnt work for debian weather free or non free).

i dont just know what to do.

is it a compability issue with the monitor? is the gpu broken although it can just work perfectly stable in 4k 60hz or freesync? is it still a cable issue? has it something to do with hdpc?

submitted by /u/like_ay_in_okay
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